Frequenlty Asked Questions
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Frequently Asked Questions
Before Contacting Us Please check the frequently asked questions below to see if your query is already answered.If you cannot find the information you need, kindly complete the form below with accurate details, including a valid telephone number.
You can pre-purchase tickets online on our web site. It depends on how early you purchase your tickets as to the cost which rises as we get nearer to the event. You can also purchase tickets at the Box Office on site which is open from 09:30 on show days.
Your QR code is displayed in your booking confirmation. You can also login to the Military Odyssey website and you will see your current and past bookings from where you can print or email a copy of your confirmation. If you still cannot find your QR code, please contact us via our online form and we will arrange for a copy to be emailed to you.
Firstly, check your junk mail. You can also login to the Military Odyssey web site using your email address and password you provided when you made the booking, you will see all your current and past bookings from where you can print or email a copy of your confirmation. If you still cannot find your QR code, please contact us via our online form and we will arrange for a copy to be emailed to you.
Being signatories to the Armed Forces Covenant, and a lot of the Show staff are ex armed forces, we are pleased to support & offer discounted tickets to both serving members of UK forces and also to UK Vetearns on production of either a valid MOD90 or a UK Vetearns ID Card.
Infant Tickets are for Children under the age of 5
Child Tickets are for Children aged between 5 & 15
Adult Tickets are for those aged between 16 & 65
Senior Tickets are for those aged over 65
Note: Senior, Veteran & Military tickets will require proof at the entry point to the showground.
We introduced a new system in 2023 and all accounts before that date were on the old system. When you make a booking a new account is created. So simply make your booking as before and a new account will be created but all bookings for previous shows are no longer available.
No, you can give the QR code to each member of your group and we can scan them in as they arrive or you can print out individual tickets and give to each member of your group.
The battlefield times and the battles that are being re-enacted are listed in the Show Programme they will also be displayed on our website during the show.
The battle recreations and times are the same each day. For full timings see our show program which is available on site.
Please check the show program for full details.
Yes, there are lots of different food outlets serving a wide range of good quality food.
We have a wide range of catering vendors on site where you can purchase some wonderful different types of food and drink during the day and also we have a number of fully licensed bars around the site. However you can of course bring your own food and drink.
Our Show HQ is in the Emson Building all lost property is returned here. If your item has been returned we will ask for information to satisfy us that the item is yours. Otherwise we will take details and should the item be handed in we will contact you to arrange collection.
The show closes to all Public Ticket holders at 18:00 the Car park is closed at approximatly 19:00 and not opened until 07:00 the following morning. Any vehicles left in the public car park overnight may be removed.
Yes, when you enter the showground, please have your disabled badge on display and one of the parking attendants and they will direct you to the Disabled Parking area. We also provide a dedicated viewing area at the Battlefield for those in wheelchairs and mobility scooters which can also be hired on site. Please see our Disabled Access Page
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Can’t find the answer to your question above, then just drop us a quick message here and we will respond as soon as possible.
